Cookies and similar technologies are small files or records stored on your device when you visit a website. This policy explains which ones this site uses and how you can control them. It should be read alongside our Privacy Policy.
Your choices
When you first visit, a banner asks whether you accept non-essential cookies. Strictly necessary items are always active because the site cannot work without them; anything else is only used if you choose Accept. You can change or withdraw your choice at any time using the "Cookie settings" link in the footer, and you can also delete cookies in your browser settings.
Cookies and technologies we use
- Consent preference — set by Dede at the Customs House — remembers your cookie choice so we don't ask again — stored in your browser until you clear it or change your choice. Strictly necessary.
- Reservation widget — set by ResDiary — operates the booking form on our Reservations page, and only when you use it — session or short-lived, controlled by ResDiary under their own policy. Functional.
- Gift vouchers — set by our voucher provider (VoucherConnect) — only if you follow a link to buy a voucher, and set on their own site under their policy. Functional.
- Analytics (Google Analytics) — set by Google — helps us understand how the site is used so we can improve it — only set if you accept analytics cookies; typically expires within 2 years. Analytics, consent-based.
We do not use cookies for advertising, and we do not sell your data. If we add or change cookies in future, we will update this policy and, where required, ask for your consent again.
Contact
For any question about cookies or your data, email us at info@customshousebaltimore.com. For more on how we handle personal data, see our Privacy Policy.